Common Issues and How To Prevent Them

  • Common Add-on Issues

    Spot UV on Cotton When putting Spot UV on a cotton card, the Spot UV will not be 100% flat. This is due to the texture of the cotton card. If this is not the look you are going for, we suggest selecting a different cardstock. Foil Edges on Rounded Corners We cannot do foil edges on round corn...
  • File Issues

    CMYK vs RGB A common issue we see is that the file that was submitted is in RGB format. RGB is a format designed specifically for digital formats, whereas CMYK is designed for print. We do print in CMYK, so there is a color shift if we have to convert your file from RGB to CMYK. Resolution If t...
  • Proof Issues

    Where Is My Proof? Once your order is processed, it will then be sent to our proofing staff. Proofs are typically sent out by the next day.  You'll receive a proof email once your proof is ready to view. To approve your proof, you can click the "Approve the Proof" button in the proof email. You ...