First Time Customers

  • Getting Started

    The first step to getting your luxury business cards is to create an account with us! Your account is how you'll be able to place your order, view your proof, and check the status of your order. Once you’ve made an account with us, we highly suggest ordering one of our sample packs! While a samp...
  • Your Account

    1. How do I create an account? The easiest way is to click here to create an account! They are also created when a new sample pack is requested. 2. How do I update your profile? Once you’ve logged in, highlight your cursor over the “Welcome, (Your Name)” in the top right corner and simply clic...
  • Placing Your Order

    After you've checked your files over, it's time to place your order! At the top of the SilkCards home page, you can select the type of card you are looking for. You can find that under "Card Stock" by hovering over the "Business Card" drop down menu! Once selected, you'll see a "Lets Get Started"...
  • Proofs and Proof Approval

    What Happens Next? After selecting your shipping method and inputting your credit card information, you’ll be given an order number. Your order will then be sent to our Order Processing team. They’ll review your order, files, and customer notes. After looking over your order, our team will get ...
  • Production and Turnaround Times

    There is an estimated 10-12 business day turnaround time once production begins, with an additional 1-6 business days for shipping. Due to the highly custom nature of our cards, we do work off of rough estimates. Delays, while uncommon, may occur for any of the following reasons: quality control...
  • Shipping

    How does it take to print and ship my order? Production time typically takes around 8-10 business days from proof approval. However, the more complex/customized items can take closer to 12-15 business days. Shipping time depends on the method selected and typically ranges from 1-5 business days....
  • Sample Requests

    1. How do I request samples of your company’s work? Link to request samples is in the Menu Bar above. Simply fill out the form and we’ll fulfill your request within 72 hours. 2. Can I request specific samples? We’ll do our best to fulfill any special requests for samples. All of our samples ar...